The following objective is to acquire the European EFQM award.
The Magic Costa Blanca group is the first hotel group to acquire the ISO 9001/2000 certificate and the Qualitur certificate for all its tourist establishments and services. These certificates considered the quality principles and the respect of environment in hotels and leisure etablissements.
The results of the certification process show an important increase of the satisfaction indicators of the customers. The establishments of the group were subjected to the lawful technical audience during five days. The auditioned persons were congratulated on their constant worry of improvement as well as on the level of satisfaction of services, kitchens and customers.
ISO 9001 norm represents an international reference in term of management of quality. Its obtaining implicates the regular application of organization parameters to reach the whole satisfaction of the customers and allows to achieve a continuous improvement of the business functioning in the maintenance of these objectives.
The Magic Costa Blanca group, with more than 30 years of experience in this field, a head office in Benidorm and almost one thousand employees, manage directly 5 500 tourist places with nine hotel establishments, six residences of tourist flats and two leisure resorts in the Valence community.
Managed by Francisco Garcia, Magic Costa Blanca has now settled a new objective: acquire for all establishments, the Excellency Entreprenarial European Model certificate
under the aegis of EFQM and under the European Commission, foundation of Quality European Price.
This certificate demands the accomplishment of various criterias of entreprenarial excellence which supervise all services of functioning of the organization but also various rules to assess the behaviour of the organization in every criterion.
Results showed positive tendencies, comparing itself favourably with its own objectives and the results of others organizations. Results acquired by the agents predictions and including appropriate services.
viernes, 9 de febrero de 2007
BEGINNING OF MAGIC VILLA VENECIA MODIFICATION, ONCE THE WORK LICENCE OBTAINED
Magic Costa Blanca envisaged to inaugurate the establishment for the next summer 2007. It will be the first 5 stars " Boutique Hôtel " in Benidorm centre.
The Coucil of Benidorm granted the work licence so that the group can start its project in order to transform the Magic Villa Venecia Hotel, located in the centre of the old town and on the sea front (Place San Jaime), in the first 5 stars hòtelier establishment in the full heart of the centre.
In agreement with the plan of work, the workmen began to work immediately and that will last between five and six months, in order that the new Venecia Villa Hotel will be operational this summer. The customers will be able to enjoy the feelings which get a stay in a cosmopolitan and animated town, in a calm and great luxury hotel. The hotel plans to improve the installations, included until today in the 3 stars category. After work, the hotel will have on the last floor a spa, a swimming pool, a solarium and a leisures center open to the public of which one will be able to appreciate the most beautiful panoramic sight of Benidorm and his bay, in an exceptional frame.
The Magic Venecia Villa Hotel is located in a "seigneuriale" masonry of the beginning of 20th century and has 27 rooms. Thanks to this project, is launched the bet to obtain a hotel of quality in the heart of Benidorm, to offer an hotel specially built to be the best destination for a special week end. This concept fits into the tendency hotel shop, which is ideal for couples, incentives travels, and business travel but also for travellers who likes tranquillity, rest and personalized service. This renovation will include innovations in the gastronomical field, with the installation of a luxury restaurant at the bottom of the hotel with an public access where will be served the best meals in the open air.
An investment of two millions euros will allow to reach the objective of a new 5 stars hotel for Benidorm, in agreement with architecture project whom the Catalan company Estudio Decoracion Iniesta, recognized for its experiment, is in charged. The integrality of the existing ceramics will be preserved as well as the original vaults of the building. Rooms will be roomy, with bathroom and Jacuzzi from which it will able to contemplate without any difficulties the Benidorm bay in all his splendour.
The Coucil of Benidorm granted the work licence so that the group can start its project in order to transform the Magic Villa Venecia Hotel, located in the centre of the old town and on the sea front (Place San Jaime), in the first 5 stars hòtelier establishment in the full heart of the centre.
In agreement with the plan of work, the workmen began to work immediately and that will last between five and six months, in order that the new Venecia Villa Hotel will be operational this summer. The customers will be able to enjoy the feelings which get a stay in a cosmopolitan and animated town, in a calm and great luxury hotel. The hotel plans to improve the installations, included until today in the 3 stars category. After work, the hotel will have on the last floor a spa, a swimming pool, a solarium and a leisures center open to the public of which one will be able to appreciate the most beautiful panoramic sight of Benidorm and his bay, in an exceptional frame.
The Magic Venecia Villa Hotel is located in a "seigneuriale" masonry of the beginning of 20th century and has 27 rooms. Thanks to this project, is launched the bet to obtain a hotel of quality in the heart of Benidorm, to offer an hotel specially built to be the best destination for a special week end. This concept fits into the tendency hotel shop, which is ideal for couples, incentives travels, and business travel but also for travellers who likes tranquillity, rest and personalized service. This renovation will include innovations in the gastronomical field, with the installation of a luxury restaurant at the bottom of the hotel with an public access where will be served the best meals in the open air.
An investment of two millions euros will allow to reach the objective of a new 5 stars hotel for Benidorm, in agreement with architecture project whom the Catalan company Estudio Decoracion Iniesta, recognized for its experiment, is in charged. The integrality of the existing ceramics will be preserved as well as the original vaults of the building. Rooms will be roomy, with bathroom and Jacuzzi from which it will able to contemplate without any difficulties the Benidorm bay in all his splendour.
MAGIC COSTA BLANCA HAD SHOWED FOR THE FIRST TIME AT FITUR ITS SPECIAL CARDS WITH THE JOURNALISTS
The group takes the opportunity of being in Fitur to give its card to the various journalists who went on its stand
Magic Costa Blanca continues his launching campaign of the new Magic Amigos Means of Communication card, which will be intented for the workers of this area and will provide many advantages and discounts. It"s matter of initiative with which the chain wishes to recognize the work of this collective, as advisors of the society news and world events.
The possessors of this card will be able to profit of " 2x1" discount in all hotels of the Magic Costa Blanca chain but also in the Medieval Complex of leisures "Magic Excalibur". In the same way, during the tourism saison, they will be able to profit from a 20% discount on stays.
With the possibility of inviting friends or relatives, the value and the advantages of this card for journalists are multiplied by three. The waitings periods will not be a problem anymore because they will disappear completely for the holders from this service. Indeed, it will not be anymore necessary to make the tail for check-in and they will have priority on the waiting lists of the reservations.
The workers of the medias area will be able to reach all these advantages, simply by asking for this card. Moreover, to these advantages are added a welcoming gift on the arrival on the stand of the chain in Fitur.
The chain Magic Costa Blanca controls 5500 hotel places distributed through nine hotels, a camping and six residences of tourist apartments, which are added Magic Atrium Beach and the Villa Joiosa currently in construction.
Magic Costa Blanca continues his launching campaign of the new Magic Amigos Means of Communication card, which will be intented for the workers of this area and will provide many advantages and discounts. It"s matter of initiative with which the chain wishes to recognize the work of this collective, as advisors of the society news and world events.
The possessors of this card will be able to profit of " 2x1" discount in all hotels of the Magic Costa Blanca chain but also in the Medieval Complex of leisures "Magic Excalibur". In the same way, during the tourism saison, they will be able to profit from a 20% discount on stays.
With the possibility of inviting friends or relatives, the value and the advantages of this card for journalists are multiplied by three. The waitings periods will not be a problem anymore because they will disappear completely for the holders from this service. Indeed, it will not be anymore necessary to make the tail for check-in and they will have priority on the waiting lists of the reservations.
The workers of the medias area will be able to reach all these advantages, simply by asking for this card. Moreover, to these advantages are added a welcoming gift on the arrival on the stand of the chain in Fitur.
The chain Magic Costa Blanca controls 5500 hotel places distributed through nine hotels, a camping and six residences of tourist apartments, which are added Magic Atrium Beach and the Villa Joiosa currently in construction.
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